UAS Doubles its Security Services in Southeast Florida through a “Seamless” Acquisition

UAS Doubles its Security Services in Southeast Florida through a “Seamless” Acquisition Mitch Price had no interest in selling his southeast Florida security guard company. Florida State Security Services, Inc.(FSS, www.flstatesecurity.com) was based in West Palm Beach Florida and Price had been happily running the firm for nearly 20 years. But a close colleague in the security services industry urged him to keep his mind open. With this counsel in mind, late last year, when United American Security approached Price, he agreed to a meeting. In fairly short order, Price was convinced that a merger was the right move. He hired Keith Oringer of Security ProAdvisors (www.securityproadvisors.com), and within weeks, a professional and positive transaction with United American Security was finalized. “Even though United American Security was a much bigger company, their local security and customer service model fit my company’s culture perfectly,” Price explains. “They were able to provide the same service and attention to detail as a small, local company, but with the financial resources of a much larger partner. If I was going to take that leap – to sell my company—I wanted to turn it over to a security services firm that had the same philosophy as I did.” A Customer Service Approach to Security Guards United American Security is indeed known for its superior customer service. With 24/7 access to a supervisor who knows each client’s situation, customers enjoy continuous monitoring and resources to meet their every need. “United American Security provides the customer service model in an industry where strong customer service is sorely lacking,” Price adds. “I feel very comfortable with the...

Security Services in Houston

United American Security Offers Security Services in Houston With over two dozen clients served in and around Houston, United American Security has certainly made a name for itself as a premier security guard company in Texas.  Our expansion is just beginning! More high-end security services are coming to the Lone Star State as UAS looks to have offices in Dallas, Austin, San Antonio, and the Valley by the end of 2017. Jeffery Singletary serves as the Houston Regional Manager and could not be more thrilled with the firm’s local success. But he is not surprised either. The United American Security Difference Singletary remembers early conversations with United American Security when he decided to fold his security guard company into UAS and join the team in 2015.  “They wanted me to be happy, they wanted my employees to be happy, and they wanted my customers to be happy.” “This is the way UAS operates,” Singletary continues. “It’s the reason I joined forces with them, and it’s the reason we’ve been so successful growing our brand together in Texas.” Singletary is not alone in his impressions of the company. United American Security is known throughout the security industry for offering unparalleled customer service. With a personal manager who knows every client, coupled with a corporate office that provides 24/7 support, there is no delay when a customer requires service. Clients are able to reach a supervisor immediately, and that supervisor is always knowledgeable about the customer’s situation. The security guards feel the love too. With direct deposit, access to health coverage and vacation benefits, our security guards and management enjoy employment benefits...

Best Security Guard Services

  United American Security offers the best security guard services in the industry United American Security (UAS) is unique among the 8,000 security guard companies across the United States. Our “just right” size provides clients with an approachable manager or on-site supervisor who knows the details of your business while still providing 24/7 back-office support for administrative needs. The Big Four Unlike the larger security guard companies in the industry—Allied/Universal, U.S. Security, G4S, and Securitas—United American Security places a premium on customer service. According to Scott Kaeser, UAS Vice President, “The Big Four have become so large and impersonal, their primary focus is the bottom line. They tend to offer the lowest price but in turn also offer the lowest level of service.” At United American Security, our primary focus is the client. We act like a local guarding company, maintaining regular contact with our customers and guaranteeing thoughtful attention to every detail. Providing first-rate customer service is a UAS core value that permeates all levels of the company. We hire only the best guards, provide them with ongoing training, and pay them well. The result, unsurprisingly, is a collaborative team that provides customers with loyal, intelligent, and respectful security services. And while superior customer service is not possible at “the lowest bid,” UAS is still sensitive to its clients’ budgets. “We realize cost is an issue, and we can be competitive on price and payment terms given our scale,” adds Kaeser. For companies looking for superior services, our price tag is fair and competitive. The Smaller Fish On the other end of the spectrum are the smaller, locally...

Security Services in Indiana

UAS Launches Security Services in Indiana United American Security acquired Deep Blue Security in October 2016 and now provides security services in Indiana. Operating out of its Indianapolis office, UAS attends to clients as far north as Elkhart and as far south as Evansville. And expansion is underway, with UAS continuing to pursue new markets throughout the Hoosier State. Deep Blue and United American Security Are A Great Match The potential for a partnership was apparent from the first meeting as UAS and Deep Blue Security shared a similar culture and approach to customer service. Both companies drew clients from the private market, recognizing that non-government customers allow for “evergreen” contracts and the ability to pay for higher levels of service. Equally important, each company placed a premium on meeting the needs of its security guards and clients. When guards are dependable and managers are responsive, clients are loyal. As a result, and to preserve service consistency and continuity, UAS retained Deep Blue Security’s management team and security guard staff after the purchase. It was a seamless transition for all involved. We Know Every Security Guard by Name Nick George, who had been part owner of Deep Blue Security, now serves as the Indianapolis UAS Branch Manager. He was pleased to transition to the UAS team and bring so many positive relationships with him. “I know every security officer by name,” explains George. “I talk to each one of them at least once a week, if not more.” “It’s an open door policy,” George adds. “Officers know where to reach me and they know that their calls are a priority. The...

United American Security welcomes Centron Security and Jeffery Singletary onboard

United American Security is excited to welcome Jeffery Singletary onto our management team in Texas.  Jeffery joined UAS after selling his business (Centron Security) to UAS in May 2015.  Jeffery’s clientele includes some of the preeminent manufacturing facilities, community centers and logistics businesses in the Houston area.  The combination of Jeffery’s local expertise and UAS’s support and industry experience create a best-in-class combination for customers and employees alike.  UAS is looking forward to expanding our business in the great state of Texas.  We sat down with Jeffery to discuss some of the best parts of joining forces with UAS; Question 1: What were the main components that you found appealing about joining forces with United American Security? Jeffery: “I really liked that UAS focuses heavily on employee and client satisfaction.  They are quick to resolve or respond to employee/client concerns and or wishes.  That culture resonated well with me, my employees and my people.  There are many security companies out there that ignore those principals, and when their clients become dissatisfied, we look forward to showing them a better way to stay secure.” Question 2: What are your primary strengths in the Houston security guard market? Jeffery: “Over the years, I have built up strong networking capabilities due to my reliability and success providing effective security guard services.  My clients, which range for large manufacturers to small residential communities or neighborhood centers, know that they can reach out to me with their concerns, and I will respond in a professional and timely manner.  We understand how to maximize security while also working with our clients to ensure their budgets are...

UAS Quarterly Safety Training: Defensive Driving

Over the next couple of months, the UAS management/ training team will be conducting the Defensive Driving training for all of our enforcement officers throughout the Midwest region.  At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a  workplace as possible, while continuing to deliver the essential products and services. Improper driving is the most common cause of accidents • Unsafe acts account for more than 90% of all...
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