UAS Doubles its Security Services in Southeast Florida through a “Seamless” Acquisition

UAS Doubles its Security Services in Southeast Florida through a “Seamless” Acquisition Mitch Price had no interest in selling his southeast Florida security guard company. Florida State Security Services, Inc.(FSS, www.flstatesecurity.com) was based in West Palm Beach Florida and Price had been happily running the firm for nearly 20 years. But a close colleague in the security services industry urged him to keep his mind open. With this counsel in mind, late last year, when United American Security approached Price, he agreed to a meeting. In fairly short order, Price was convinced that a merger was the right move. He hired Keith Oringer of Security ProAdvisors (www.securityproadvisors.com), and within weeks, a professional and positive transaction with United American Security was finalized. “Even though United American Security was a much bigger company, their local security and customer service model fit my company’s culture perfectly,” Price explains. “They were able to provide the same service and attention to detail as a small, local company, but with the financial resources of a much larger partner. If I was going to take that leap – to sell my company—I wanted to turn it over to a security services firm that had the same philosophy as I did.” A Customer Service Approach to Security Guards United American Security is indeed known for its superior customer service. With 24/7 access to a supervisor who knows each client’s situation, customers enjoy continuous monitoring and resources to meet their every need. “United American Security provides the customer service model in an industry where strong customer service is sorely lacking,” Price adds. “I feel very comfortable with the...

Selling a Security Guard Business

Interested in selling a security guard business? Mergers and acquisitions are common in the security guard industry, where more than 8,000 companies vie for the same pool of customers in the U.S. United American Security is currently acquiring great security guard businesses of all sizes. We currently service over 550 clients from 24 local offices, we are well capitalized and our executives have completed over 100 transactions in the security industry.  We have an efficient and fair acquisition process to ensure success for buyer and seller alike. Why you should choose UAS Experience isn’t the only thing that makes UAS different from other buyers; We are not looking to slash and burn staff and management to make a deal work. We work with you to determine key relationships between your staff and the customers. We maintain current personnel, bill rates and pay rates to minimize disruption to the client We offer better-than-market pricing and terms. Rather than focusing strictly on revenue, we determine your company’s value by evaluating many metrics including current standing hours per week (HPW), average bill rate, average pay rate, customer concentration and your current office staff Our process is simple. We’ve streamlined our due diligence and contracting process to save you time by asking only for the information we’ll need to in order to move to the next stage in the process We have completed deals where sellers owe past due sale taxes, payroll taxes or have factored their receivables. These issues aren’t uncommon in the security industry and they don’t scare us away from a deal We are well capitalized and experienced at doing security...

UAS Quarterly Safety Training: Defensive Driving

Over the next couple of months, the UAS management/ training team will be conducting the Defensive Driving training for all of our enforcement officers throughout the Midwest region.  At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a  workplace as possible, while continuing to deliver the essential products and services. Improper driving is the most common cause of accidents • Unsafe acts account for more than 90% of all...

Security Service: Servicing The Natural Gas Midstream Sector

As companies change and expand to meet the demands of the natural gas industry so too are the heightened safety and security risks. Quality, sustainability, continuity and continual improvement are of the utmost importance. The need for security has never been more vital. United American Security, LLC combines the best security officers with the best security practices. Our company culture was created around performance metrics and exceptional operational policies and procedures. These metrics are reinforced everyday through team work, supervision and management...

Active Shooter & How To Respond: Training Update

Over the next couple of months, the UAS management/ training team will be conducting the Active Shooter training for all site managers and officers throughout our company.  At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a workplace as possible, while continuing to deliver the essential products and services.  The training objectives will be: ¨ Profile of an Active Shooter ¨ How to respond ¨ What to expect when law enforcement arrives ¨ Critical information & training     www.teamuas.com...

Our Progress Report

In the search for continuous improvement, we are always thinking of ways to improve and provide the best quality service that we promise. For us, quality is not just for some fancy brochure and marketing lingo; it’s about providing what our customer is expecting. Each year we ask our customers to give us a ‘progress report” of our service. Here is what they said: What were the 2 to 3 core problems that you had with the guard service before you bought our service? Severe lack of management response to issues, timely or even no response at all We were not perceived as partners with our previous guard service We were taken advantage of at every turn. Our bill was never correct and often times we were overcharged The officers never had the supplies they needed to do the job; including uniforms Zero delivery on promises, i.e. training, equipment, cost, etc. And now, what problem(s) did we solve? UAS works as partners with their customers.  Our relationship is not one sided, which creates a productive environment for both parties Our training needs are met consistently.  As well, they are met with (0) zero  interruption to our business.  Basically seamless to us The officers project a professional image for UAS and their customer The officers appear much happier We finally have timely invoices that reflect the correct charges. We are not over charged anymore. We now have a Professional guard operation providing us quality...
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