In the search for continuous improvement, we asked our clients to participate in our annual survey and give us some feedback about our progress in delivering the best security service. UAS is always seeking the best practices and methods of refining procedures to make them more effective. This is why we welcome the feedback from our clients.
We are pleased to report that for 2012 our quality ratings have continued to improve significantly. UAS- Midwest Group President John Andrews noted “The improvement year after year is really rewarding. Our officers, site managers and operations managers deserve the credit. We were pleased with the scores since we began our quality survey reporting, and each year we have shown continuous improvement. I would like to extend my sincere thanks to all our customers that participated again this year. Your feedback is so essential to our success. “
Our clients believe that our greatest strengths are:
Good Communication and dedicated management
Guards are dependable and show good customer service
Stability of Management and customized support from UAS
Little turnover and the site managers go above and beyond
Getting guards on short notice and flexibility with scheduling
Employee dedication and attentiveness to detail
UAS does what is right for the customer
We would like to thank each and every one of our clients for participating in the survey and allowing us to continue to service your business with; The Best People .The Best Practice. The Best Guards.