Security Service: Servicing The Natural Gas Midstream Sector

As companies change and expand to meet the demands of the natural gas industry so too are the heightened safety and security risks. Quality, sustainability, continuity and continual improvement are of the utmost importance. The need for security has never been more vital. United American Security, LLC combines the best security officers with the best security practices. Our company culture was created around performance metrics and exceptional operational policies and procedures. These metrics are reinforced everyday through team work, supervision and management...

Active Shooter & How To Respond: Training Update

Over the next couple of months, the UAS management/ training team will be conducting the Active Shooter training for all site managers and officers throughout our company.  At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a workplace as possible, while continuing to deliver the essential products and services.  The training objectives will be: ¨ Profile of an Active Shooter ¨ How to respond ¨ What to expect when law enforcement arrives ¨ Critical information & training     www.teamuas.com...

The Importance of Effective Post Orders

Our customers have learned to expect clear, well written Post Orders.  UAS takes pride in producing well written, easy to use instructions that gives the security guard working the site a clear understanding of his/her responsibilities by merely referring to the security guard manual.  We take time during the transition process to make sure we have a clear understanding of the customer requirements and we translate that into Post Orders that are among the finest in the industry.  Additionally,  they are update every year. Post Orders, which are also often referred to as security guard manuals, are the written guidelines that cover the security operations at a facility. In addition to directing officers on how to service a location, they also provide instructions on how to specifically respond to predictable situations that may occur. Clearly defined post orders outline expectations and requirements, which as a result, improves accountability and protects both the client and the security service provider from potential liability risks. Because each client and site is different, officers cannot be expected to operate efficiently without definitive guidelines. Unlike generic security procedures, UAS maintains post orders that are site and post specific. They provide a detailed outline of the duties that our officers are expected to perform.  UAS creates the post orders based on the clients input. Once the post orders have been created, reviewed and have received final approval from the client, UAS then ensures that the guards have easy access to a copy at all times. It is common at our client sites to have procedure changes and new security issues arise throughout the year. In...

Quality Surveys

Quality Surveys In the search for continuous improvement, we asked our clients to participate in our annual survey and give us some feedback about our progress in delivering the best security service. UAS is always seeking the best practices and methods of refining procedures to make them more effective. This is why we welcome the feedback from our clients.  We are pleased to report that for 2012 our quality ratings have continued to improve significantly. UAS- Midwest Group President John Andrews noted “The improvement year after year is really rewarding.  Our officers, site managers and operations managers deserve the credit.   We were pleased with the scores since we began our quality survey reporting, and each year we have shown continuous improvement.  I would like to extend my sincere thanks to all our customers that participated again this year.  Your feedback is so essential to our success. “   Our clients believe that our greatest strengths are: Good Communication and dedicated management Guards are dependable and show good customer service Stability of Management and customized support from UAS Little turnover and the site managers go above and beyond Getting guards on short notice and flexibility with scheduling Employee dedication and attentiveness to detail UAS does what is right for the customer We would like to thank each and every one of our clients for participating in the survey and allowing us to continue to service your business with; The Best People .The Best Practice. The Best Guards. ...

Acquisition of Sheppard Detective System, Inc.

  Chicago, IL-October 23, 2012 – LaSalle Capital Group (‘LaSalle Group”) and its portfolio company, United American Security (“UAS”), are pleased to announce the acquisition of Sheppard Detective System, Inc. (“Sheppard” or the “Company”). Sheppard is a provider of unarmed security guard services to a variety of industries, including sites, hospitals, condominiums, schools, hotels, hospitals and retail facilities. The Company serves the greater Philadelphia area and is regarded as one of the top security providers in the region. Sheppard’s guards have developed an outstanding reputation for customer service and responsiveness. Sheppard is the fifth acquisition by UAS since its formation in April 2010 and expands the platform’s geographic reach and service capabilities in the Philadelphia and southern New Jersey markets. UAS management expects to achieve significant cost savings by consolidating the operations of Sheppard into the larger UAS platform. “Adding Sheppard to our platform, gives us a stronger presence in Philadelphia and southern New Jersey, and will allow us to better serve our clients as the premier security services provider in the region,” stated Steve Frost, CEO  of UAS. If you have any questions regarding this acquisition or would like to discuss other opportunities in the security guard series industry, please contact Nick Christopher or Kelly Cornelis of LaSalle Capital at (312)236-7041. About LaSalle Capital LaSalle Capital is a Chicago-based private equity firm with over $330 million of assets under management that focuses on controlling investments in lower middle market companies across the United States. The teams of nine investment professionals at LaSalle Capital have over 75 years of investing experience. LaSalle Capital targets companies operating in the food...
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