The Importance of Effective Post Orders

Our customers have learned to expect clear, well written Post Orders.  UAS takes pride in producing well written, easy to use instructions that gives the security guard working the site a clear understanding of his/her responsibilities by merely referring to the security guard manual.  We take time during the transition process to make sure we have a clear understanding of the customer requirements and we translate that into Post Orders that are among the finest in the industry.  Additionally,  they are update every year. Post Orders, which are also often referred to as security guard manuals, are the written guidelines that cover the security operations at a facility. In addition to directing officers on how to service a location, they also provide instructions on how to specifically respond to predictable situations that may occur. Clearly defined post orders outline expectations and requirements, which as a result, improves accountability and protects both the client and the security service provider from potential liability risks. Because each client and site is different, officers cannot be expected to operate efficiently without definitive guidelines. Unlike generic security procedures, UAS maintains post orders that are site and post specific. They provide a detailed outline of the duties that our officers are expected to perform.  UAS creates the post orders based on the clients input. Once the post orders have been created, reviewed and have received final approval from the client, UAS then ensures that the guards have easy access to a copy at all times. It is common at our client sites to have procedure changes and new security issues arise throughout the year. In...

Quality Surveys

Quality Surveys In the search for continuous improvement, we asked our clients to participate in our annual survey and give us some feedback about our progress in delivering the best security service. UAS is always seeking the best practices and methods of refining procedures to make them more effective. This is why we welcome the feedback from our clients.  We are pleased to report that for 2012 our quality ratings have continued to improve significantly. UAS- Midwest Group President John Andrews noted “The improvement year after year is really rewarding.  Our officers, site managers and operations managers deserve the credit.   We were pleased with the scores since we began our quality survey reporting, and each year we have shown continuous improvement.  I would like to extend my sincere thanks to all our customers that participated again this year.  Your feedback is so essential to our success. “   Our clients believe that our greatest strengths are: Good Communication and dedicated management Guards are dependable and show good customer service Stability of Management and customized support from UAS Little turnover and the site managers go above and beyond Getting guards on short notice and flexibility with scheduling Employee dedication and attentiveness to detail UAS does what is right for the customer We would like to thank each and every one of our clients for participating in the survey and allowing us to continue to service your business with; The Best People .The Best Practice. The Best Guards. ...
close
Open PositionsOpen Positions