UAS Quarterly Safety Training: Defensive Driving

Over the next couple of months, the UAS management/ training team will be conducting the Defensive Driving training for all of our enforcement officers throughout the Midwest region.  At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a  workplace as possible, while continuing to deliver the essential products and services. Improper driving is the most common cause of accidents • Unsafe acts account for more than 90% of all...
Managing Aggression in the Workplace

Managing Aggression in the Workplace

Over the next couple of months, the UAS management/ training team will be conducting the Managing Aggression in the Workplace training for all site managers and officers throughout our company. At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a workplace as possible, while continuing to deliver the essential products and services. The training objectives will be: What is Aggression Warning Signs of Aggression The Forms Aggression Can Take Keys to De-Escalation What To Do After An Incident Types of workplace aggression in various sectors, 2011 16 percent of employees were faced with internal workplace aggression (colleagues). Intimidation by internal and external perpetrators is the most common type of aggressive behavior. Bullying in the workplace affects approximately 12 percent of employees. Aggressive behavior affects 38 percent of women and 29 percent of...

Active Shooter & How To Respond: Training Update

Over the next couple of months, the UAS management/ training team will be conducting the Active Shooter training for all site managers and officers throughout our company.  At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a workplace as possible, while continuing to deliver the essential products and services.  The training objectives will be: ¨ Profile of an Active Shooter ¨ How to respond ¨ What to expect when law enforcement arrives ¨ Critical information & training     www.teamuas.com...

The Importance of Effective Post Orders

Our customers have learned to expect clear, well written Post Orders.  UAS takes pride in producing well written, easy to use instructions that gives the security guard working the site a clear understanding of his/her responsibilities by merely referring to the security guard manual.  We take time during the transition process to make sure we have a clear understanding of the customer requirements and we translate that into Post Orders that are among the finest in the industry.  Additionally,  they are update every year. Post Orders, which are also often referred to as security guard manuals, are the written guidelines that cover the security operations at a facility. In addition to directing officers on how to service a location, they also provide instructions on how to specifically respond to predictable situations that may occur. Clearly defined post orders outline expectations and requirements, which as a result, improves accountability and protects both the client and the security service provider from potential liability risks. Because each client and site is different, officers cannot be expected to operate efficiently without definitive guidelines. Unlike generic security procedures, UAS maintains post orders that are site and post specific. They provide a detailed outline of the duties that our officers are expected to perform.  UAS creates the post orders based on the clients input. Once the post orders have been created, reviewed and have received final approval from the client, UAS then ensures that the guards have easy access to a copy at all times. It is common at our client sites to have procedure changes and new security issues arise throughout the year. In...

Quality Surveys

Quality Surveys In the search for continuous improvement, we asked our clients to participate in our annual survey and give us some feedback about our progress in delivering the best security service. UAS is always seeking the best practices and methods of refining procedures to make them more effective. This is why we welcome the feedback from our clients.  We are pleased to report that for 2012 our quality ratings have continued to improve significantly. UAS- Midwest Group President John Andrews noted “The improvement year after year is really rewarding.  Our officers, site managers and operations managers deserve the credit.   We were pleased with the scores since we began our quality survey reporting, and each year we have shown continuous improvement.  I would like to extend my sincere thanks to all our customers that participated again this year.  Your feedback is so essential to our success. “   Our clients believe that our greatest strengths are: Good Communication and dedicated management Guards are dependable and show good customer service Stability of Management and customized support from UAS Little turnover and the site managers go above and beyond Getting guards on short notice and flexibility with scheduling Employee dedication and attentiveness to detail UAS does what is right for the customer We would like to thank each and every one of our clients for participating in the survey and allowing us to continue to service your business with; The Best People .The Best Practice. The Best Guards. ...
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